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Post by thebluewellies on Jul 23, 2021 18:43:01 GMT
I can’t remember my username on the Flyers app, thought I had made it the same as here but clearly not, but there doesn’t seem to be a way to retrieve / reset it. Seems you can do it for your password but not the username. Is this an error with the design of the app or am I missing something?
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Post by andi renson on Jul 23, 2021 19:33:08 GMT
I had the same problem and reported it through the website, which promised a reply in two days. Two weeks later no reply. Not surprised really.
Saw on Twitter that other users had a problem and Flyers replied that they were aware and would be looked into. Maybe if there wasn’t a requirement to log in every time it was used this problem would not be there. Of all the apps I currently use this is the only one of it’s type that needs a sign in.
The app should have been a great tool for the club communicating with the fans, but it has failed to do so.
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Post by teamshaky on Jul 24, 2021 6:15:24 GMT
Same problem, cannot access the app with the user name and password I provided.
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Post by thebluewellies on Aug 3, 2021 10:50:34 GMT
Anybody in the club trying to rectify this issue?
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bbmitch
Rookie
Another shot from the point
Posts: 70
EIHL Team: Fife Flyers
NHL Team: Toronto Maple Leafs
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Post by bbmitch on Aug 4, 2021 22:50:01 GMT
Same issue. I DLed on iPad (also have iPhone version)- its clearly an iPhone app as it doesn’t render correctly on iPad (at least the 11” pro version). On iPad I think i may have registered 10 times (could be an exageration) all with same email, I tried a password reset, got the email to reset based on email address, but I have no idea what username is current, so cant log in.
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Post by coloradoflyer01 on Aug 5, 2021 17:26:21 GMT
The app is **** and isn't working for anyone at the moment
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Post by thebluewellies on Aug 6, 2021 8:16:20 GMT
There’s a surprise
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pops
Rookie
Posts: 73
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Post by pops on Aug 30, 2021 21:22:56 GMT
The app, can’t use anymore because of login issues. The website has not been updated with current signing on the team, there is no fixtures listed on the website (I’m using mobile version) this is really basic stuff.
If the people with the access and passwords don’t know how to update the site then they need to get somebody who is interested in learning and more on the ball with keeping content up to date.
I’ve just had to go to the EIHL site to get fixtures but even then who knows when tickets will actually go on sale. Dundee put theirs on sale for the pre-season game today.
Maybe less time with gifs on Twitter and more time updating useful content on the website or fixing the app.
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Post by bobdee on Sept 9, 2021 13:25:46 GMT
Anybody getting App to work yet?
Why be professional when you can blunder along as an amateur as we have always done
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pops
Rookie
Posts: 73
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Post by pops on Sept 9, 2021 13:27:32 GMT
Anybody getting App to work yet? Why be professional when you can blunder along as an amateur as we have always done I don’t get it. Why bother doing an app when you can’t keep the website up to day. If you keep the website accurate and good content then people can view that on their phones/tablets. The app is just pointless. |
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Post by waterboy on Sept 9, 2021 15:00:06 GMT
Anybody getting App to work yet? Why be professional when you can blunder along as an amateur as we have always done I don’t get it. Why bother doing an app when you can’t keep the website up to day. If you keep the website accurate and good content then people can view that on their phones/tablets. The app is just pointless. Because the owners and Coaches basically couldn't give a stuff about that type of thing. We don't have a proper Manager/GM who should be in charge of this stuff. We used to when Ross Cunningham was at the club or even Steven Mclean who was if I remember right the webmaster, the content Ross put out was terrific. It will have been an idea from one of the "volunteers" at the club and a bloody good one but the minute it involves actual effort (whisper this bit, maybe even a little cost) it dies on the branch like a hundred other ideas. Can you imagine this type of performance at your work you wouldnt last a week. That in a nutshell is the problem to many folk helping out to many doing their bit to help the local club out. That has its place dont get me wrong just look at any junior football team for example most wouldn't run without this type of support. Flyers however need fulltime staff or at minimum people actually paid to look after websites apps social media Interviews filming on ice training etc etc. An amateur club in a professional league. |
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Post by thebluewellies on Sept 23, 2021 11:10:43 GMT
Remember all the hype about the App launch? What’s happening with this?
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pops
Rookie
Posts: 73
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Post by pops on Sept 23, 2021 11:20:19 GMT
Remember all the hype about the App launch? What’s happening with this? I’ve removed it from my phone. No point. Waste of time and money could have been used elsewhere. |
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